Commercial Disclosure

Legal NameHanshin Neji Co.,Ltd.
Address3-2-7 Ohiraki, Fukushima-ku, Osaka, Japan 553-0007 (Head office)
Phone number

TEL : +81-06-6466-3491 FAX : +81-06-6461-8777
Hours : 09.00 - 17.30 (Except national holiday and public holiday)
*Please check our annual calendar for further information*

Email address[email protected]
Head of OperationsMr.Kenichiro Yamazato
Additional fees

If your order amount less than ¥30,000 there will be delivery fee start from ¥1,000.

When quoting, we will let you know the delivery fee accordingly.

However, for oversized product and large QTY order, we may have to discuss each other for delivery fee again.

Exchanges & Returns Policy

<Returns and exchanges requested by customers>
Items before shipping: You can cancel your order in case of they are our in-stock product and we didn’t yet arrange your product only.
Items after shipping: Correct purchased item may be refunded or exchanged for items of equal or lesser value with our criteria only if you contact the customer support center at 06-6466-3491 or our responsible person with your order within 7 days of the arrival of the item.

We are open to discuss and find best solution for you.

<Returns and exchanges for wrong or defective goods and services>
Please contact the customer support center at 06-6466-3491 or our responsible person with your order. We will refund or exchange with new products at our shipping cost.

Delivery timesLead time may vary due to stock availability.
As we have over 700,000SKU in stock, most of standard products will be ready to deliver within 1-2 days. Shipping time in Japan will take 1 – 3 days depending on area.

For custom made or non-stock product, we will let you know delivery date upon our quotation has made.
Accepted payment methodsCash, Bank transfer, PayPal, PayPay, and Credit card
Payment period

Cash, PayPay, PayPal and Credit card payments are processed immediately, while local bank transfers must made upon order.

For credit term customer, please discuss with our sales person.

PriceAs we have no MOQ, our product price start from ¥1
We will let you know with our quotation.